Practical workshops for business owners at every stage.
From exploring self-employment for the first time to building the digital skills your existing business needs; our workshops are practical, free and built for people who want something they can immediately implement to improve their business operations.
All Self-Employment Assistance and Digital Solutions program workshops are free.
Workshop sessions are available face-to-face and online as webinars, and available for businesses across Queensland, the Northern Territory and Western Australia.
Upcoming Workshops
Looking for Small Business Support for Your Members?
Are you a local council or business chamber wanting to add value to your business members? We can tailor and deliver short or longer workshops for your members. Enquire below to discuss with one of our team members.
Or view our upcoming workshops to promote to your members.
What Our Digital Solutions Business Workshops Cover
Introduction to Digitalising Your Business
Not sure where to start with technology? You’re not alone. Many small business owners know they need to improve their digital capabilities but feel overwhelmed by the options. Our advisors help you cut through the noise, whether that’s moving from paper-based processes to cloud-based systems, improving your online marketing to gain more customers or understanding which digital tools are actually worth your time and money.
We’ll start by building a simple digital action plan tailored to your business, then help you take practical steps to bring it to life. That might mean setting up your Google Business Profile, choosing the right social media platforms for your audience or finding a website platform that suits your business type, budget and goals. No tech background required, just a willingness to work smarter to gain more customer sales.Social Media, Digital Marketing & Selling Online
Ready to grow your customer base and get found online? Whether you’re setting up a Google Business Profile, launching a Facebook or Instagram page, or figuring out how to drive traffic and gain more sales through your website, our advisors help you build a digital presence that actually works for your business.
We can also help you get started with Google and Meta Ads (Facebook and Instagram advertising) so your business shows up in front of the right people at the right time. Not sure how to create content that stops the scroll? We can help you plan and easily produce through your phone, short-form video for Reels, TikTok and YouTube – one of the most effective ways to build trust and reach new customers today.
Whether it’s search engine optimisation (SEO) to increase traffic to your site, regular communications through email marketing or choosing the right platforms for your audience, we will help you cut through the noise and focus on what actually drives results for your business.
Using Business Software
The right software can streamline your processes, saving you hours every week. From accounting tools like Xero and MYOB, to booking systems, inventory management, project tracking and customer relationship management (CRM) platforms, there’s a solution for almost every business challenge.
Our advisors help you identify the gaps in your current systems, compare your options and help you get set up with confidence. Whether you’re migrating from spreadsheets, integrating tools that talk to each other or just trying to understand what’s out there, we’ll help you find the right fit for your business and budget.
AI & Emerging Technologies
Artificial intelligence isn’t just for big business. Tools like ChatGPT, Claude, Google Gemini and other AI assistants are already helping small business owners draft content, answer customer enquiries, analyse data and free up hours that used to disappear into admin. Add automation tools that handle invoicing, follow-ups, social scheduling and inventory updates, and you’ve got a powerful combination that works while you do everything else.
Our advisors will help you understand which AI and automation tools are relevant to your industry, how to use them safely and effectively and where they can genuinely add value in your business. Practical guidance on what’s worth exploring right now.
Cybersecurity & Data Privacy
Cyber threats are one of the biggest risks facing small businesses today and most attacks target and impact smaller businesses like yours. From phishing scams and ransomware to weak passwords and unsecured Wi-Fi, the risks are real but entirely manageable with the right habits and systems in place.
Our advisors help you understand your vulnerabilities, set up basic protections like multi-factor authentication and secure backups and make sure you’re handling customer data in line with Australian privacy laws. A few simple steps can protect your business, your customers and your reputation.
