Digital Solutions Academy

Practical video tutorials to help you start, run and grow your business.

Three people in a glasshouse talk while viewing a tablet. One holds a potted plant, another points, and lush plants fill the background.

Practical learning for your business. On your schedule.

Whether you’re working through a new idea or looking for a better way to run your business, the Learning Hub lets you focus on the topics that matter to you. Choose a tutorial, learn at your own pace and put what you’ve learned into action.

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Hands are holding a mobile phone with social media icons displayed above it. The text says, Which Social Media Platform Should I Be Using? Blue and white graphic elements feature in the background.
10:30
Social Media & Digital Marketing
Beginner

Which social media platform should I be using_

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A woman with long brown hair is speaking on camera. On-screen text says, How to Set Up a Simple Auto-Email Responder. The background features plants and artwork.
3:44
Using Business Software
Beginner

How to Set Up a Simple Auto-Email Responder

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Two individuals are seated in black chairs during a business pitch. One man gestures with his hand whilst holding a notebook. The text reads: A Winning Business Proposal and Pitch.
11:44
Other
Beginner

A Winning Business Proposal and Pitch

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A woman wearing a white shirt is seated next to a colour palette chart. The text overlay says, Choosing Your Business Brand Colours.
8:40
Other
Beginner

Choosing Your Business Brand Colours

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A man gestures as he speaks next to a graphic displaying the text: Is Copy-Pasting from ChatGPT Killing Your Brand Voice? The background features blue and green design elements.
3:17
AI & Emerging Technologies
Intermediate

Is Copy Pasting from ChatGPT Killing Your Brand Voice?

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A man in a grey blazer speaks animatedly on stage, wearing a headset microphone. Text on a blue rectangle reads, Make Better Business Decisions.
3:13
Other
Beginner

Make Better Business Decisions

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A man gestures as he speaks during a LinkedIn 101 webinar held online. The screen displays the text: LinkedIn 101 Webinar (40 mins).
46:35
A hand is holding a smartphone displaying email alerts, with an icon indicating 12 unread messages. The screen features the text: Twenty Quick Email Newsletter Marketing Ideas. In the background, a laptop appears out of focus.
1:32
Social Media & Digital Marketing
Beginner

20 Quick Email Newsletter Marketing Ideas

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A man addresses the camera, using hand gestures. On the right, text reads: How to Pitch to the Media as an Entrepreneur in Australia.
5:34
Social Media & Digital Marketing
Intermediate

How to Pitch to the Media as an Entrepreneur in Australia

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A woman is smiling beside a screenshot of a CSV file open in Notepad. Blue text reads, “Understand the Different Digital File Types” on a geometric background.
8:32
Introduction to Digitalising
Beginner

Understand the Different Digital File Types

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A woman is seated indoors, gesturing with her hand. Beside her, text reads: 10 Things Your Business Website Should Include (checklist). The image features blue design elements.
4:36
Social Media & Digital Marketing
Beginner

10 Things Your Business Website Should Include (checklist)

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A person wearing a yellow SHOELACE CREATIVE t-shirt is gesturing with their hands. Text in a blue box says: Project Management Tools for Creative Agencies.
2:02
Using Business Software
Intermediate

Project Management Tools for Creative Agencies

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A woman with long brown hair sits indoors, smiling at the camera. Next to her, text reads: Understanding What Problem Your Business Is Actually Solving.
4:02
Other
Beginner

Understanding What Problem Your Business Is Actually Solving

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A person wearing an orange jacket is seated and smiling beside a text box that says, How to Know if a Social Enterprise Is Right for You. Green plants can be seen in the background.
7:28
Introduction to Digitalising
Beginner

How to Know If a Social Enterprise Is Right for You

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A woman with long brown hair is speaking to the camera. The onscreen text says: The Difference Between an Audience and a Community on Your Social Media. There are plants and artwork visible in the background.
10:30
Social Media & Digital Marketing
Beginner

The Difference Between an Audience and a Community on Your Social Media

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A man is seated on a green chair, dressed in a black shirt. Beside him, text states: Lessons from a First Gen Migrant Entrepreneur in Australia. Blue graphic elements appear in the background.
11:01
Other
Beginner

Lessons from a First Gen Migrant Entrepreneur in Australia

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A man wearing a suit jacket over an open-collared shirt sits in a dark armchair. On the right, text reads ‘First and Favourites (intro)’. A plant and a lamp appear in the background.
6:01
Other
Beginner

First and Favourites (intro)

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A collage featuring scenes from coffee shops, latte art, various equipment, and illustrated mugs, with the text: The Best Free Image Tools Every Business Owner Should Know set against a blue background.
8:02
Using Business Software
Beginner

The Best Free Image Tools Every Business Owner Should Know

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A man gestures while speaking beside a graphic featuring tick marks and the question, Do I Need to Get Verified on Social Media Platforms?.
3:29
Social Media & Digital Marketing
Beginner

Do I Need to Get Verified on Social Media Platforms?

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A person wearing glasses and sporting a beard, dressed in an orange jacket, sits and smiles. The text says: The Basics of Social Enterprise Cybersecurity.
9:43
Cybersecurity & Data Privacy
Beginner

The Basics of Social Enterprise Cybersecurity

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A woman is seated on a sofa, smiling at the camera. Beside her, there is text saying, “How to Stop Landing in People’s Spam”, placed over an image of hands typing on a mobile phone.
10:46
Social Media & Digital Marketing
Intermediate

How to Stop Landing in People’s Spam

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A woman with long brown hair smiles at the camera. Next to her, text reads: The Ways Customers Can Pay Online (and the Tools to Set It Up), set against a blue background featuring geometric shapes.
4:13
Using Business Software
Beginner

The Ways Customers Can Pay Online (and the Tools to Set It Up)

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Two women smiling as they look at a laptop covered in colourful stickers, with the screen displaying digital marketing options. Text on the image reads: The Basics of AI Email Marketing.
3:53
AI & Emerging Technologies
Beginner

The Basics of AI Email Marketing

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A man wearing a suit gestures with his hands as he speaks. Text within a blue box reads, Know Your Numbers. A plant and a vase can be seen in the background.
8:26
Other
Beginner

Know Your Numbers

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A woman uses hand gestures as she explains social media terminology. Blue text says, ‘Reach vs Engagement vs Conversion. What’s the Difference?’ Social media profile details appear in the background.
3:51
Social Media & Digital Marketing
Intermediate

Reach vs Engagement vs Conversion. What’s the Difference?

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Three people are standing together and smiling in front of a table and banners. The text says, The Basics of Getting Your Social Enterprise Online. Blue and white design elements border the image.
7:25
Introduction to Digitalising
Beginner

The Basics of Getting Your Social Enterprise Online

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A woman is seated on a sofa with her hands clasped. Behind her, there is a newsletter layout. The displayed text says: Using Canva to Create Email Newsletters.
6:19
Using Business Software
Beginner

Using Canva to Create Email Newsletters

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Four individuals are seated in chairs facing a stage within a modern studio. One person is using a tablet. The phrase Team Communication is displayed prominently in bold on a blue shape in the foreground.
4:35
Other
Beginner

Team Communication

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Two individuals wearing dress shirts and ties are engaged in discussion whilst looking down. The words Recruiting and Hiring appear over a blue box in the foreground.
4:13
Other
Beginner

Recruiting and Hiring

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Someone holds a large orange sign featuring #instagood beside a blue box displaying the text, Can Hashtags Actually Help in Your Marketing?.
3:11
Social Media & Digital Marketing
Beginner

Can Hashtags Actually Help in Your Marketing?

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A man gestures while seated at a desk, beside a blue box displaying white text that says, How to Be Confident on Camera (Even If You Hate Your Voice).
3:52
Social Media & Digital Marketing
Beginner

How to Be Confident on Camera (Even If You Hate Your Voice)

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A man with short hair and a neatly trimmed beard speaks whilst wearing a checked shirt. The text overlay reads “Steve Baxter Introduction Video” and the background features sticky notes displayed on a wall.
3:17
Other
Beginner

Steve Baxter Introduction Video

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A woman is seated on a sofa, speaking, with digital graphics and the text ‘Create a Loyalty Programme for Your Customers’ shown on the right.
9:09
Using Business Software
Intermediate

Create a Loyalty Program for Your Customers

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Two men are shaking hands in an office. One is dressed in a suit, while the other wears a Clipchamp t-shirt. The words “Learning from Complaints” appear on a blue background.
3:40
Other
Beginner

Learning from Complaints

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A woman wearing a white shirt sits beside a chart illustrating the history of LEGO logos. The text, displayed on a blue square, reads: Choosing Your Business Logo.
5:34
Other
Beginner

Choosing Your Business Logo

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A man is seated at a desk, facing the camera, with text next to him that reads ‘Intro to AI Email Marketing’ in white letters on a blue background.
6:56
A woman with long brown hair smiles in front of a blurred Facebook group page. The text beside her says, Introduce Yourself and Your Business on a Local Facebook Group, written in white on a blue background.
6:09
Social Media & Digital Marketing
Beginner

Introduce Yourself and your Business on Local Facebook Group

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A group of people are seated in black chairs, looking over documents and using electronic devices. On the right side of the image, there is a blue rectangle featuring the text ‘Building Relationships in Business’.
3:02
Other
Beginner

Building Relationships in Business

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A bearded individual in an orange Shoelace Creative shirt gestures as they speak. The text says: Knowing When to Scale Your Creative Agency.
1:39
Other
Advanced

Knowing When to Scale Your Creative Agency

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A man with a bald head and beard, dressed in a yellow Shoelace Creative t-shirt, gestures as he speaks. The text reads ‘Marketing Your Marketing Business’. Green plants appear in the background.
4:04
A man with a beard and dark hair is smiling in front of a curtain. The text on the image says, How to Turn Your Instagram Bio into a 24/7 Sales Tool. Colourful icons and graphics are used to decorate the design.
3:51
Social Media & Digital Marketing
Beginner

How to Turn Your Instagram Bio into a 24/7 Sales Tool

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A woman with long brown hair wearing a denim jacket is seated indoors. On a blue rectangle, text reads, How to Compress a Large PDF. Plants and furnishings are seen in the background.
3:01
Using Business Software
Beginner

How to Compress a Large PDF

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A man wearing a plain T-shirt, a hand displaying an open mock-up book, and a smiling woman holding a mock-up card are shown beside the text ‘How to Put Your Logo on Anything Using Mock-ups.’.
6:22
Using Business Software
Beginner

How to Put Your Logo on Anything Using Mockups

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A woman with long brown hair wearing a denim shirt is seated indoors. Beside her, text appears on a blue background that says: Do You Know the Difference Between Public, Private and Sensitive Information?.
4:31
Cybersecurity & Data Privacy
Beginner

Do You Know the Difference Between Public, Private and Sensitive Information?

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A woman with long brown hair gestures as she speaks. The text next to her says, Create a Free Digital Prototype, appearing on a blue background decorated with geometric shapes.
7:21
Two women in an office are discussing accounting as they view a tablet and computer together. The text reads, Building Basic Healthy Accounting Habits. Blue graphic elements appear on both the left and right sides of the image.
5:45
Using Business Software
Beginner

Building Healthy Accounting Habits

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A woman wearing a black shirt gestures as she sits on a settee. Text displayed on a blue background reads, Create a Simple Gift Card for Your Business. A green plant is visible in the background.
7:54
Using Business Software
Beginner

Create a Simple Gift Card for Your Business

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A person is seated on a sofa, speaking, with a text overlay that says, The Basics of an Online Event Page and Ticketing Platform, set against a blue geometric background.
9:46
Using Business Software
Beginner

The Basics of an Online Event Page and Ticketing Platform

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A person wearing an orange Shoelace Creative shirt is seated and speaking. In a blue box, text reads: Personal Brand as a Creative Founder BUSY.
1:39
Other
Beginner

Personal Brand as a Creative Founder BUSY

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A man sits in front of a blurred Instagram profile. To his side, white text on a blue background says: What Should I Include in My Instagram Bio?.
3:30
Social Media & Digital Marketing
Beginner

What Should Be in My Instagram Bio?

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A person is seated on a sofa, smiling, beside a large QR code graphic and text that says Use QR Codes in Your Business, all set against a blue background.
9:09
Using Business Software
Beginner

Use QR Codes in Your Business

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A man with short dark hair and a neatly trimmed beard is speaking. Beside him, text reads: How to Find the Right Person Online (RocketReach + LinkedIn). The background displays blurred lights and blue graphic elements.
4:35
Social Media & Digital Marketing
Intermediate

How to Find the Right Person Online (RocketReach + LinkedIn)

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A woman wearing a red shirt is seated on a sofa beside a laptop displaying the Google sign-in page. The screen features the text: Ways You Can Use Google Workspace in Your Business.
5:14
Using Business Software
Beginner

Ways You Can Use Google Workspace in Your Business

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A woman gestures as she stands in a well-lit café. Text overlaid on the image states: Your Brand Isn’t Your Logo. Here’s What It Actually Is. Blue shapes provide additional accents to the photo.
5:52
Introduction to Digitalising
Beginner

Your Brand Isn’t Your Logo. Here’s What It Actually Is.

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A woman with long brown hair is seated indoors, smiling towards the camera. Text in a blue box says: How to Use Facebook Marketplace for Your Business.
6:57
Social Media & Digital Marketing
Beginner

How to Use Facebook Marketplace for Your Business

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Australian Government crest positioned on the left, separated by a vertical divider from a stylised D logo and the words Digital Solutions on the right, all displayed in white against a light grey background.